Last Updated: 4 September 2025
These Terms of Service (“Terms“) govern your access to and use of the website automatnxt.com (the “Site“) and the AI automation services (the “Services“) offered by AutomatNXT (“we,” “us,” “our“).
1. Acceptance of Terms
By accessing our Site or using any of our Services, you (“you,” “Client,” “Customer“) agree to be bound by these Terms. If you do not agree to all of these Terms, you may not access the Site or use our Services.
Any customized Quotation, Proposal, or Statement of Work (“SOW“) we provide is subject to and incorporates these Terms by reference. By signing or accepting any Quote/SOW, you expressly agree that these Terms are part of your contract with us.
2. Definitions
- “Service(s)” means the workflow-automation packages we design, build, host (if applicable), and maintain for you.
- “Deliverable(s)” means the operational outcome produced by the Service (e.g., data synced, emails sent, records updated).
- “Backend” or “Automation Logic” refers to all underlying code, JSON configurations, credentials, prompts, API mappings, and any other technical artifacts used to provide the Service.
- “Confidential Information” has the meaning given in Section 9.
- “Client Data” means any data, information, or content you provide or that is generated for you through the Services, as further detailed in Section 7.
3. Our Services & The Conduit Model
AutomatNXT provides AI-powered automation as a managed service. We design, build, and implement custom automated workflows to streamline your business processes.
Important Service Model Clarification: Our Services act as a conduit for Client Data between your chosen third-party applications (e.g., between your Gmail and your Airtable). Your data remains within your applications.
Unless explicitly agreed in a separately signed Enterprise Addendum, we do not transfer, license, sell, or otherwise provide the raw Backend or Automation Logic to you.
Upon full payment, you receive a limited, non-exclusive, non-transferable, perpetual license to use the Deliverables for your internal business purposes. You are purchasing the service and its results, not the secret recipe
4. Client Responsibilities
You agree to:
- Provide accurate information and data necessary for us to perform the Services.
- Obtain and maintain all necessary licenses and consents for the third-party apps we integrate with on your behalf.
- Maintain the security of your own accounts and credentials for third-party services.
- Notify us promptly of any unauthorized use of the Services or any other security breach.
- Provide secure access credentials (e.g., API keys, OAuth tokens) and grant us limited permission necessary to configure integrations on your behalf.
5. Fees and Payment
Fees are determined based on your specific requirements and provided in a customized Quotation or Statement of Work (“SOW“).
Payment Schedule: Unless otherwise agreed in writing, payment is due in two installments:
- 50% upfront before work begins.
- 50% upon delivery of the agreed Deliverables.
- Work will not commence until the first installment is received.
- Final Deliverables will not be transferred or activated until the second installment is received.
- All fees are non-refundable once Services have commenced.
6. Intellectual Property
Our Ownership: The Backend, Automation Logic, and all pre-existing intellectual property are and will remain our sole and exclusive property.
License to You: You are granted a license only to the Deliverables as specified in Section 3.
Restrictions: You may not:
- Copy, modify, reverse-engineer, decompile, or disassemble any part of the Backend.
- Scrape, export, or extract the JSON, node configurations, or other automation blueprints.
- Resell, sublicense, or commercialize the Backend or the Deliverables.
7.Data Privacy, Security & Credential Management
- 7.1 Client Data Ownership. You retain all right, title, and interest in and to your Client Data.
- 7.2 Our Processing Role (The Conduit). We process Client Data solely to provide the Services as a conduit between your designated third-party applications. We do not store or warehouse your Client Data after processing is complete, except for temporary caching in memory to ensure reliable execution. Your primary Client Data remains within your third-party applications.
- 7.3 Credential Management.
(a) Secure Setup: We will request credentials (e.g., API keys, OAuth tokens) necessary to integrate your apps. These will be entered into our automation platform, which encrypts them upon storage.
(b) Limited Access: Once stored, credentials are not visible to our team in plain text. They are used exclusively to provide the Services.
(c) Deletion on Termination: Upon termination of service, we will permanently delete all your credentials from our systems within thirty (30) days. - 7.4 Data Portability. Upon termination, your access to the automated processing ceases, but your data remains accessible to you directly within your linked accounts.
8. Third-Party Services
Our Services rely on integrations with third-party apps (e.g., Slack, Google, Salesforce). We are not responsible for the operation, downtime, or terms of these third-party services. Any issues must be resolved according to the terms of those providers.
9. Confidentiality
Each party agrees to protect the other’s Confidential Information (which includes, for us, the Backend, pricing, and business methods) with reasonable care and not to disclose it except to advisors or contractors bound by confidentiality.
These obligations survive termination of these Terms for five (5) years.
10. Term and Termination
- These Terms remain effective while you use our Services.
- Either party may terminate for convenience with thirty (30) days’ written notice.
- We may suspend or terminate your access to the Services for any breach of these Terms or non-payment.
- Upon termination, licenses to Deliverables automatically end unless otherwise agreed in writing.